AT THE HEART OF TERRITORIES 2022

Shopping centers, places where retail reflects lifestyles

New services!

Klépierre has opened a “Services” hub in Arcades shopping center in Noisy-le-Grand, near Paris. This space, with its welcoming and cozy design, provides visitors with services ranging from a click & collect area allowing them to pick up purchases made in several of the center’s stores to lockers for picking up orders placed on e-commerce platforms, secure fitting rooms and recycling points for batteries and light bulbs. buy gift cards and join the shopping center’s loyalty program. The hub team is also on hand to provide practical information and answer any questions.

Our malls on TikTok!

Créteil Soleil has become our first center to join TikTok, chalking up over 30,200 subscribers and nearly 200,000 likes in only four weeks. Its success can be credited to partnerships with TikTokers including food gurus, personal shoppers and decorators. A further 15 shopping centers are set to open accounts on TikTok by June 2022.

Loyalty secured

A new system launched in the fall of 2021 allows our visitors to join their local shopping center’s loyalty program. It comes with an app packed with exclusive benefits and events, including an advent calendar in Portugal, a Disney promotion for the movie “Encanto” in the Netherlands, and ice skating and a Christmas market in Spain. Some 200,000 people have signed up after just a few months, with 15 new shopping centers to roll out the app in 2022.